Reflecting on Impact

Below are a few prompts to help reflect on previous projects, role, achievements and specifically your personal impact in these

Outcomes

Start by asking: What changed or improved because of my work? Focus on results—did you increase efficiency, reduce costs, boost customer satisfaction, or help win new business?

Quantify where possible

Numbers make your impact more tangible. Examples:

• "Increased monthly sales by £1,000
• "Improved customer retention by 15%"

Highlight Collaborative and Individual Achievements

Tailor for Relevance

Pick examples that align with the role you’re applying for. Emphasise transferable skills and accomplishments that match the job description.